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Frequently Asked Questions

Card Management

What is Card Management?
YIM Card Management digitises and automates the process of pass requests and the productei of passes. Fully API-based and therefore works with a wide range of access control and security systems.
How does YIM Card Management integrate with our current access control or security system?
YIM Card Management is fully API-based and designed to work seamlessly with a wide range of access control and security systems, such as AEOS, ILOQ, OKTA and YARDZ. The integration is simple and ensures that new tokens are processed and activated automatically, without the need for additional manual steps.
What cost savings can we expect by switching to YIM's digital solution?
With YIM Card Management, you save significantly on the cost of in-house printing solutions. Our digital approach eliminates the need for expensive hardware and maintenance. In addition, it makes the whole process faster and more efficient, resulting in significant cost savings for your organisation in the long run.
How flexible is the print option for access passes, and can it be managed remotely?
YIM offers full flexibility for access pass printing. You can print passes on site, remotely or via self-service kiosks. So your organisation can respond quickly to changing needs and employees and contractors always have the right access rights.
How does YIM ensure that our service desk is less burdened by pass management?
YIM digitises and automates the process of pass requests and production. This relieves much of your service desk's workload. Fewer manual tasks, less chance of errors and more time for your service desk to focus on other important issues.

Compliance Management

What is Compliance Management?
With Compliance Management, you always keep control over the legal employment of your employees and externals. Collect all crucial data, such as VCA certificates and permits, on one central platform. Is an (un)expected audit coming up? No worries, you have instant access to all the necessary information.
How does the Compliance Management module help with compliance with laws and regulations?
The module ensures that all data, such as certificates and permits, are centrally managed and automatically kept up-to-date according to the latest legislation. This prevents errors and keeps your organisation compliant with regulations such as the WAV and WKA.
Can the Compliance Management module support us during audits?
Yes, all required information is conveniently stored on one platform. During an audit, you have instant access to documents such as VCA certificates, permits and contracts, allowing you to meet the requirements quickly.
How are contracts and certificates from external parties managed?
External parties, such as contractors and subcontractors, can enter their own data or this can be done by your team. Think about recording Chamber of Commerce registrations, VCA certificates and model agreements.
How does the Compliance Management module provide up-to-date information?
The module automatically keeps all important data, such as certificates and permits, up to date. Thanks to the link with legislation and regulatory bodies, you get timely notifications when documents expire or need to be renewed.

Contractor Management

What is Contractor Management?
With Contractor Management, you automate the onboarding process of contractors and subcontractors, saving time. Manual document processing and identity verification are minimised, significantly reducing waiting times for contractors.
How does the central documentation collection work?
The Contractor Module centralises all necessary documentation from contractors and subcontractors, making all information easily accessible to all parties involved.
How is the security of stored data ensured?
The module uses advanced security measures such as encryption and access control, so that all data remains secure and protected.
Can the module be integrated with our existing systems?
Yes, the Contractor Module is compatible with various systems and can be easily integrated into your current infrastructure.
How much time does the module save when onboarding contractors?
Automating the onboarding process saves an average of 40 minutes per contractor, increasing efficiency and reducing waiting times.

E-learning

What is e-learning at YIM?
With the e-learning module, you effortlessly follow instructional videos and take exams, all online. This way, you reduce the risk of downtime due to accidents and maintain maximum control. Only those trained and certified will have access to the appropriate sites.
How is the progress of employees and contractors monitored in the e-learning module?
The e-learning module provides detailed progress reports, so you can see which employees and contractors have completed their training and who is still in progress. This overview is accessible via the YIM dashboard, where you get real-time updates on training status.
Can I add our training material to the e-learning module?
Yes, you can easily integrate your own training materials, such as videos, documents and quizzes, into the e-learning module. This offers the flexibility to fully tailor training to your organisation's specific needs.
How does the link between the e-learning module and the access control system work?
The e-learning module is integrated with the access control system, allowing only employees and contractors who have successfully completed the required trainings to access certain locations. This ensures that your safety standards are always met.
What happens when a certificate expires?
When a certificate expires, the employee or contractor automatically receives a reminder to retake the training. Until the training is completed, access to certain locations may be restricted to ensure safety.
How secure is the data in the e-learning module?
The e-learning module meets the highest security standards. Data is stored encrypted and protected against unauthorised access. The YIM platform is ISO27001-certified, which ensures the security of personal and certification data.
How does the module help comply with international security standards?
The e-learning module supports your organisation in complying with international safety standards and regulations. By using standardised and up-to-date training modules, you ensure that all employees and contractors meet the required certifications, regardless of the region in which you operate.

Employee Management

What is Employee Management?
With Employee Management, you monitor staff movements effortlessly. Employees are given access rights based on their function, department and place of employment. This improves both operational efficiency and control over who can access where.
How exactly does self-managing employee access rights work?
Employees can apply for access rights independently via the YIM platform, selecting specific rights based on their function, department or location. Requests are automatically forwarded to a room or security manager for approval. After approval, the rights are immediately updated on the employee's access card.
How is it ensured that access rights are always up-to-date?
The YIM platform is integrated with HR systems, automatically synchronising changes in function, department or location. As a result, access rights are instantly updated when an employee changes roles, so they are always up-to-date.
Can the system set different levels of approval for access?
Yes, the system supports multiple levels of approval. Depending on the sensitivity of the location or the role of the employee, different people responsible can approve access requests, providing an extra layer of security.
How are changes in access rights tracked?
The YIM platform provides a detailed audit trail recording all changes to access rights. This log tracks who made the requests, who gave the approval and when the changes were made.
How quickly are access rights updated on the pass after approval?
Once approved, access rights are updated almost immediately on the employee's access card. This ensures that employees can access the required locations quickly and without delay.
Can the system integrate with existing HR systems for automatic updates?
Yes, YIM can seamlessly integrate with existing HR systems, automatically updating employee data and access rights without manual intervention. This reduces the administrative burden and ensures that all information remains current.
What happens to the access rights of an employee who leaves employment?
As soon as an employee leaves employment, their access rights are automatically revoked. This is done through integration with the HR system, which transmits the status change directly to YIM, minimising security risks.
How exactly does the self-service function work?
With the self-service feature, employees can independently request access rights, activate their access cards, and perform other access-related tasks via the YIM platform. This reduces the workload on the service desk and increases efficiency.
Is it possible to grant temporary access rights to employees?
Yes, the YIM platform makes it possible to grant temporary access rights for specific projects or events. These rights are automatically revoked once the specified period has expired, ensuring security.
Can the system provide real-time notifications in case of unauthorised access attempts?
Yes, the YIM platform is equipped with real-time monitoring and can send notifications in case of unauthorised access attempts. These notifications can be customised to be sent directly to responsible individuals or security teams.
How secure is the data within the Employee Management module?
Data within the Employee Management module is stored and managed according to the highest security standards, including ISO27001. All data is encrypted and only accessible by authorised users. In addition, the system provides an audit trail for full transparency and traceability.
What reports can we generate regarding access management?
The YIM platform offers a wide range of reporting capabilities, including reports on access requests, approvals, attendance records and security incidents. These reports can be customised to meet specific needs, such as compliance audits or operational reviews.
How does the module support compliance with specific security or privacy rules?
The Employee Management module helps organisations comply with security and privacy regulations through integrated compliance tools, such as audit trails and role-based access management. This ensures that only authorised people have access to sensitive information and locations, and that all activities are recorded and monitored.
Is there any way to apply specific access rules based on time of day or day of week?
Yes, YIM supports time-based access rules. This means you can set specific access times for employees so that they can only access certain locations at certain times, providing extra security during non-working hours.
How does the system help ensure that access passes are always functional and up-to-date?
YIM ensures that access passes are always up-to-date through automatic synchronisation with the HR system and real-time updates of access rights. If there are problems with an access pass, it can be easily reactivated or replaced via the platform, minimising downtime and access issues.

About YIM

What is YIM?
YIM stands for ‘Your Identity Management’.A modern workplace for (pre-)registering visitors, contractors and employees based on identity and documentation.
Why does YIM exist?
We believe that every person entering your workplace should be efficiently identified and authorised to be in control as an organisation. We improve the management of identity profiles in a workplace and make sure you always know who is present and what they are allowed to do.
Who's YIM for?
In short, our solution is applicable in any market. We simplify the registration of roles, requirements and access rights for contractors, employees and visitors for any work site.

Platform

What sets the platform apart from other solutions? In other words, what is YIM?
Our platform, YIM, offers specialised modules for managing employees, contractors and visitors. It centralises all identity management tasks, from visitor registration to compliance, in one secure location. YIM is user-friendly designed, reduces waiting times, ensures that only qualified persons are granted access, and fully integrates with your existing security systems.
What does the licensing model of the platform look like?
Our licensing model works with modules and tiers based on usage. So you always pay for what you need and know in advance exactly what the operational costs will be. No surprises later, just clarity and simplicity.
Is YIM purchasable as SaaS?
Our platform can only be used as SaaS.
Is the platform fully web-based?
Yes, our platform is fully web-based.
What integration options does YIM offer?
YIM runs on Microsoft Azure and is fully API-based, meaning it can be seamlessly interfaced with other security, access, HR or ERP systems. YIM was developed as a platform and offers standalone solutions. Let's connect!
What are the experiences with linking multiple third-party source systems (PIS and IAM)? What are the opportunities and risks here for organisations
We support various IAM/HR solutions as sources and are flexible in protocol and input type. Think user provisioning or easy importing of individuals.
How will my privacy be guaranteed?
At YIM, privacy by design is not an empty phrase. Protecting personal data is a core element right from the design phase. YIM has a CIPP/E and CISM certified Privacy Officer on board. All data from digital personal files are securely managed in an ISO 27001 certified data centre. Both data and communications are fully encrypted and are under 24/7 surveillance.

Industries

What sectors do you operate in?
We are currently represented in a few sectors, such as industry, critical infrastructure, aviation and finance. However, we see that our solution is applicable to any sector and therefore do not limit ourselves to one or a few sectors.
Is YIM applicable to any sector?
Our platform, YIM, offers specialised modules for managing employees, contractors and visitors. It centralises all identity management tasks, from visitor registration to compliance, in one secure location. YIM is user-friendly designed, reduces waiting times, ensures that only qualified persons are granted access, and fully integrates with your existing security systems.

Visitor Management

What is Visitor Management?
With Visitor Management, you keep control of all visitor flows and combine hospitality with strict regulations, with visitors being signed in independently by employees. This ensures greater professionalism but also that every visit is safe, quick and welcoming.
How does YIM ensure faster visitor registration?
YIM speeds up your registration by letting you pre-register, providing you with access information even before arrival and reducing waiting times. Thanks to integration with access control systems, your access is controlled instantly.
With which systems can YIM be integrated?
YIM can be easily linked to various systems, such as HR software, access control systems (such as AEOS), operational systems, e-mail and communication software, and calendars such as Outlook and Google Calendar. This streamlines processes and promotes efficient operation.
How does YIM ensure the safety of visitors and staff?
YIM guarantees security by automated access procedures and monitoring visitor movements. In case of emergencies, alerts are immediately sent to the right people, and visitors are pre-screened and given necessary safety instructions.
How does YIM help comply with laws and regulations?
YIM keeps all visitor information up-to-date and makes it easily accessible for audits. The system provides real-time reports and stores historical data, ensuring you always comply with applicable laws and regulations.

YIM360

What is YIM360?
YIM360 is an all-in-one platform for identity, access and documentation management. It automates processes for employees, visitors and contractors, with real-time monitoring and integrated e-learning for compliance and security.
How does YIM360 improve security at my site?
YIM360 ensures complete control over who enters your premises by pre-registering visitors and contractors. This prevents unauthorised access and ensures that security standards are met.
Can YIM360 be integrated with our current systems?
Sure! YIM360 can interface seamlessly with existing access control systems, HR platforms and other systems, improving operational efficiency.
How does YIM360 support regulatory compliance?
YIM360 automatically tracks certificates, documents and training statuses, making it easy for your organisation to comply with regulations such as GDPR and ISPS code.
How does YIM360 save time and costs?
By automating processes such as registration and monitoring, YIM360 reduces manual tasks and administration, saving time and costs.